77aec's Terms & Conditions

01General Provisions

These Terms and Conditions ("Terms") constitute a legal agreement between the 77aec online betting platform and its users. These Terms apply to the use of the 77aec website, mobile application, and all associated services.

These Terms & Conditions have been published in Bengali for the convenience of Bangladeshi users. All users are encouraged to read and understand these terms before using any 77aec service.

• 77aec is an internationally licensed online betting platform.
• 77aec reserves the right to update these Terms & Conditions at any time.
• Any changes to the terms and conditions will be announced on the website.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• These terms and conditions apply in both English and Bengali. In the event of any discrepancy, the English version shall prevail.

02Account Registration & Eligibility

To create an account on 77aec, you must meet the following requirements.

Eligibility Requirements

• Users must be at least 18 years of age. Account registration by minors is strictly prohibited.
• You must register using your real name, address, and contact details.
• Each person may register only one account. Creating multiple accounts will result in all accounts being suspended and balances may be forfeited.
• Citizens of countries where online betting is prohibited by law are not permitted to use 77aec.
• 77aec officers, employees, and their immediate family members are not permitted to place bets on this platform.

Identity Verification (KYC)

For security and legal purposes, 77aec reserves the right to verify a user's identity at any time. The KYC process may require a copy of a national ID, passport, or driving licence. Withdrawals may be put on hold until verification is complete.

Account Security

It is your responsibility to keep your account password and login credentials strictly confidential. Never share your password with anyone. If you suspect unauthorized access to your account, contact 77aec support immediately.

03Financial Transactions: Deposits & Withdrawals

77aec supports fast and secure financial transactions through Bangladesh's leading mobile banking services. All transactions are governed by these Terms & Conditions.

Deposit Policy

• Deposits must be made using a payment method registered in the user's own name.
• Deposits made through a third party (on behalf of or in another person's name) are not accepted.
• Minimum deposit amounts are determined by the applicable payment method.
• Successful deposits are typically credited to your account within a few seconds to a few minutes.
• If you experience any issues with a deposit, please contact support with your transaction ID.

Withdrawal Policy

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be put on hold if KYC verification has not been completed.
• 77aec reserves the right to place a hold on or cancel withdrawals in cases of suspicious activity.
• Processing time: typically 5–15 minutes, though verification may extend this up to 24 hours.
• Minimum withdrawal limits apply and vary by payment method.

04Betting Rules & Policies

All users are required to thoroughly understand the following rules before placing bets on 77aec. Adhering to these Terms and Conditions ensures a fair and safe betting environment for everyone.

• Once a bet is confirmed, it cannot be cancelled unless the event is cancelled or suspended.
• If a match or event is cancelled, your bet amount will be refunded.
• If a bet is accepted at incorrect odds due to a technical error, 77aec reserves the right to void that bet.
• Live betting results are determined based on real-time data. 77aec is not liable for any disruptions caused by loss of connection.
• Odds are subject to change at any time. The odds at the time of bet confirmation are final.
• Maximum bet amounts are set individually for each event and market.

Result Determination

Betting results are determined based on the official results of the relevant sports authority. In the event of any dispute, 77aec's decision shall be considered final.

05Bonus & Promotion Terms

77aec regularly offers a variety of bonuses and promotional offers. Each bonus has its own terms and is subject to these Terms and Conditions.

Welcome Bonus

• The welcome bonus is available to newly registered users only.
• The welcome bonus is applicable once per person, household, or device.
• Specific wagering requirements must be met before a bonus can be withdrawn.

General Bonus Policy

• A specific time limit applies for meeting a bonus's wagering requirements.
• If the terms are not met within the specified timeframe, the bonus balance will be forfeited.
• If you violate the terms after receiving a bonus, both the bonus and any associated winnings will be forfeited.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• 77aec reserves the right to modify or cancel any bonus program at any time.

06Prohibited Activities

The following activities are strictly prohibited on the 77aec platform to ensure fairness and security.

• Using automated bots or scripts to place bets.
• Intentionally exploiting any system bug or glitch.
• Operating multiple accounts under the same identity.
• Using the platform for money laundering or any other illegal financial activity.
• Match fixing or betting using insider information.
• Attempting to breach the platform's cybersecurity.
• Attempting unauthorized access to another user's account.
• Attempting to claim bonus benefits using a false identity.

07Account Suspension & Closure Policy

77aec may suspend or permanently close a user's account under the following circumstances.

• Breach of terms and conditions.
• Registering with false information.
• If the user is found to be a minor.
• Extended inactivity of more than 12 months.
• When suspicious financial activity is detected.
• At the user's own request.

How to Close Your Account

If you wish to close your account, email our support team. Please withdraw any remaining balance before closure. A Self-Exclusion option is also available — for more details, Responsible Play View page.

08Responsible Gaming Policy

77aec believes betting is a form of entertainment, not a source of income. We are committed to responsible gaming, and this is clearly reflected in these Terms & Conditions.

• Users can set their own daily, weekly, or monthly deposit limits.
• A cooling-off period (a temporary break from the platform) is available upon request.
• You may request a permanent self-exclusion at any time.
• Awareness information on problem gambling is readily available on the platform.
• If suspicious behaviour is detected — such as excessive betting or repeated losses — we will alert the user.

09Dispute Resolution Process

If you have a dispute regarding a betting result or transaction, please follow the process below.

• Start by contacting 77aec customer support and providing the details of your issue.
• Please include the relevant bet or transaction ID and date when submitting a complaint.
• 77aec will typically respond to complaints within 72 hours.
• If you are not satisfied with the support team's decision, you may escalate the matter to senior management.
• All complaints must be submitted within 30 days of the incident.

77aec's decision shall be considered final. For third-party mediation, the guidelines of the licensing authority will be followed.

10Privacy & Data Protection

77aec places the utmost importance on protecting the privacy of users' personal data. These Terms & Conditions are linked to our Privacy Policy.

• User data will only be used for service delivery and legal compliance purposes.
• Your information will never be sold to third parties.
• All data is protected by SSL encryption.
• Information may be disclosed in response to a valid request from law enforcement authorities.
• For more information, visit our Privacy Policy View page.